StoryLoop data sheet
For owners, boards and approved providers
- Who operates it
StoryLoop is a product of Aria Care, a New Zealand business, based in Ōtautahi Christchurch, New Zealand.
Contact: ariacareapp@gmail.com · storyloop.space
The terms are governed by the laws of New Zealand.
- What it does
Turns an early childhood educator's own observation note into an editable learning story draft, linked to Te Whāriki or the EYLF, that the educator checks before anything is shared.
Nothing goes to a family, a wall or anyone else until an educator chooses.
- What it does not do
It does not publish, it does not send, and it does not decide what is true about a child.
No photo or video sharing, no daily diary, and no rolls, fees or subsidy admin.
- What goes in
Children's first names, the educator's note (written or recorded), the learning story drafted from it, and the child profiles an educator chooses to create.
For the account: the educator's name, email address and a hashed password.
A voice memo is turned into text and not kept as audio. A photo of written notes is read into text and not kept.
- What never to put in
Surnames, dates of birth, addresses and anything clinical. The privacy check flags identifiers like these if they slip into a note.
Photograph your notes only, never children.
- Where it is stored
In StoryLoop's database in Sydney, Australia (Supabase, on Amazon Web Services).
Encrypted in transit and at rest. Passwords are stored as one-way hashes. Access to production systems is limited to the people who run StoryLoop.
- Outside services
Supabase: stores the database, on Amazon Web Services in Sydney.
Vercel: hosts the website and runs the servers.
OpenAI or Anthropic, in the United States: draft stories. OpenAI transcribes voice notes and reads photos of written notes.
Stripe: processes payments. StoryLoop never sees or stores card details.
Resend: delivers emails.
Ads: if someone arrives from one of StoryLoop's ads and signs up, Meta or Google is told that it happened. Nothing about the children you teach is ever sent to them.
Some of these providers process data in the United States, under contract terms that require them to protect it.
- Training AI
Children's information is never used to train AI models, never sold and never used for advertising.
Under their business terms the AI providers do not use what is sent to them to train their models, and keep it only for a limited period for safety monitoring.
- Who sees an educator's drafts
Educators keep their drafts private unless they choose to share. Sharing is off by default and only the educator can turn it on.
A centre leader sees activity (how many stories, when last written), never content they were not given.
A leader check link opens one story for 14 days. A Family link opens only the stories an educator chose to share about one child. Both can be cancelled.
- Export
Every educator can download everything they have written from the History page, as a text file or a spreadsheet (CSV).
Editable and exportable at any time, on every plan, including after you cancel.
- Deletion
Delete any story or child profile yourself at any time.
Or email ariacareapp@gmail.com and the whole account, stories and child profiles are deleted within 30 days. Backups are overwritten on a rolling cycle after that.
- Billing
Billed monthly by Stripe, in New Zealand or Australian dollars. No contract and no per-child fee.
Centre plans start with at least 30 days free, no card. If no card is added by the end, nothing is charged and the account drops back to the free plan with everything kept.
Cancel any time from the Billing page; cancellation takes effect at the end of the billing period. Only the centre's owner can change billing.
- Price
Centre Starter: NZ$109 or A$99 a month, up to 10 educators.
Centre Growth: NZ$219 or A$199 a month, up to 25 educators.
Unlimited children on both. All prices GST inclusive.
- Privacy law
The New Zealand Privacy Act 2020 and the Australian Privacy Principles. Complaints can go to the Office of the Privacy Commissioner in New Zealand or the Office of the Australian Information Commissioner.
Each line restates StoryLoop's privacy policy, terms and children's information and AI pages, which give the full wording. storyloop.space/data-sheet